To tell you the truth, I’ve never been comfortable with
credit scoring as a rating factor on auto insurance.
After all, can’t you be a little late with your Sears
payment and still be a good driver? Were you a better
driver just before you were 30 days late?
The
link between credit rating and loss frequency is
certainly not intuitive — in fact a dozen states
currently have laws pending limiting or defining when
and how and if the scores can be used.
Yet there are the
actuaries with their hard cold facts irrefutably laid
out showing an adverse loss trend developing as credit
scores worsened. According to the Insurance Information
Institute, "actuarial studies by Tillinghast, an
actuarial consultant firm, have shown a 99 percent
correlation between insurance scores and loss ratios —
the cost of claims filed relative to the premium dollars
collected.
In other words, people who have low credit
scores, as a group, account for a high proportion of the
dollars paid out in claims."
There is logic there, claim the
insurance companies. People with poor credit handle
their affairs less responsibly than those with good
credit. It makes sense that they may drive less
responsibly also.
Then along comes Florida Insurance
Commissioner Kevin McCarty who says, "Many religious and
ethnic minorities often have limited or no credit
history by choice or because they are beginning to climb
the economic ladder. This should bear no relationship to
what they pay for insurance or to what coverage is
available to them.’’
He did not mention that these groups
with limited or no credit history also have identifiably
higher loss ratios.
Mr. McCarty has promulgated a new
rule, challenged by many industry groups, which will
force companies using credit scoring to prove that
credit scoring doesn’t discriminate.
This is where I get confused. If
credit scoring or any other rating factor doesn’t
discriminate between good and bad risks - what’s the
point? Of course it discriminates!
A FLOIR memo on the rule states,
"[the rule] requires insurers to demonstrate that their
use of credit reports and credit scores does not
unfairly discriminate against insureds because of their
race, color, religion, marital status, age, gender,
income, national origin, or place of residence."
This is where this little piece of
social engineering gets interesting. When was the last
time you had a question on an application regarding
race, color, religion or national origin? If the company
has no knowledge of these factors, how can it possibly
"unfairly discriminate?"
What if bad driving records occur
more often within groups of low income minorities?
Should companies now be prohibited from using driving
records as a rating factor? Haven’t auto insurance
companies been discriminating on the basis of gender,
age and marital status since they invented the auto
policy?
The credit rating debate reminds me of a lawsuit filed
against a major drug store chain in Florida a few years
ago. It seems that the chain did a study and found that
it was losing certain hair-care products to shoplifting
at a rate far higher than average. The store wisely
attached an anti-theft tag to each product frequently
stolen in order to reduce it’s losses.
You guessed it —
a racial discrimination suit was filed against the
chain because the hair-care products identified as
often-pilfered were used almost exclusively by a
minority group.
Confused yet?
Mr. McCarty should be reminded that underwriting is all
about discrimination — which is absolutely necessary for
accurate pricing. In fact, that’s what it’s all about —
discriminating